Under GDPR, we have a legal duty to protect any personal information we collect from you.
We do not pass on your details to any third parties.
Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These are;
You can read more about these rights here
VISITORS TO OUR WEBSITE
When someone visits http://www.pineandoakdirect.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in an anonymous way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to owners of the site. For instance, we use Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by Pine and Oak Direct Ltd includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:
|GoogleAnalytics||_ga||Used to distinguish users||2 years|
|GoogleAnalytics||_gid||Used to distinguish users||24 hours|
|GoogleAnalytics||_gat||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_||1 minutes|
|CookieControl||catAccCookies||Registers users consent to use cookie|
Web browsers allow some control of cookies through browser settings. To find our more about cookies and how to manage them, visit www.allaboutcookies.org
WHAT INFORMATION DO WE COLLECT?
Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
YOUR INTERACTION WITH THIS WEBSITE
Our contact form is powered by Contact Form 7 (a WordPress plugin) and emails us directly.
COMPLAINTS OR QUERIES
Pine and Oak Direct Ltd tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
LINKS TO OTHER WEBSITES
HOW TO CONTACT US
Write to us at:
Pine and Oak Direct Ltd, Units 1-3 Lon Parcwr Business Park, Ruthin, Denbighshire, LL15 1NJ.
We welcome all feedback, so don’t hesitate to get in touch!
We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.
If you have any further questions about how your data will be used by Pine and Oak Direct Ltd, please write to us using the email address.